About Your Move

The TravelSmart behaviour change program was first developed in Perth, Western Australia in 1997 by DOT in conjunction with SocialData, in response to the Metropolitan Transport Strategy which recognised that planners could not continue the ‘predict and provide’ model of delivering transport outcomes (Department of Transport, 1995). TravelSmart was a purpose built program for households, using an evidence based social marketing methodology, which applied personalised phone based coaching, during which participants talked through barriers and benefits, social norms, and enabled social diffusion to bring about TBC in the community (Baudains, Dingle, & Styles, 2002).

The Living Smart concept was a reaction to a new emphasis on sustainability and the project started it’s life as a community based environmental education project (Sheehy & Dingle, 2004).

In response to the results from the Living Smart community courses, DoT repositioned its TravelSmart household program to test and expand the reach of behaviour change methodology to include sustainability issues in the household setting (Ashton-Graham & Newman, 2013).

Two demonstration projects were subsequently delivered in the local government areas of Joondalup and Mandurah during 2007/2008. The Living Smart Households program combined the successful goal setting techniques from the community courses, with the innovative personalised phone based coaching calls pioneered in the TravelSmart programs.

This combination helped guide participants through difficult topics such as their monthly meter reading results, and enabled participants to set new goals with their phone coach towards reducing their electricity, water and car use (Ashton-Graham & Newman, 2013).

In 2007 the TravelSmart methodology was applied to physical activity, and the ActiveSmart program was jointly developed by the DSR and DoT, primarily designed to increase people’s participation in all forms of physical activity, including active transport (UrbanTrans, 2012).

The initiative for this project came from research undertaken by the former Department of Planning and Infrastructure (DPI), that demonstrated the excellent physical activity benefits from the TravelSmart program that were reported to the then ‘Physical Activity Taskforce’.

A small pilot program was delivered by DSR to 500 households in Rockingham in 2008/09. An unintended outcome of this program was a marked increase in use of active and public transport modes for all trip purposes. After the success of the pilot, a larger scale program was delivered by DSR to over 4,000 households in Geraldton in 2011.

Your Move Canning was a large-scale, highly-tailored community program which provided local information and ongoing support to encourage residents to use active and public transport, and connect with places in their local community. Your Move Canning built on the success of its previous community projects.

 Objectives:

• Contribute to a reduction in local congestion and improve transport efficiency.
• Enable schools and households to replace private car trips with active transport modes (i.e. walking, scooting or bike riding).
• Working intensively with 10 schools through embedded ‘Your Move School officers’.
• Improve infrastructure around schools and the feeling of community connectedness.

Achievements:

• Over 4,000 residents took part in the program. 
• 62% of participants set at least one goal to walk or ride more often.
• Around 2,500 ‘welcome packs’ were delivered to local participants.
• 10 schools participated in an intensive school program.

Your Move Stirling was the largest implementation of the Department of Transport’s widely regarded Your Move community-based behaviour change project methodology. This large-scale, highly-tailored community program provided local information and ongoing support to encourage residents to utilise active and public transport, and connect with people and places in their local community. Your Move Stirling built on the success of its previous community projects.

Objectives:

• Contribute to a reduction in local congestion and improve transport efficiency by enabling households to replace private car trips with active transport modes (i.e. walking or bike riding).
• Increase public transport patronage levels.
• Improve community connectedness.

A highly innovative and evidence-based behaviour change methodology was employed to deliver Your Move Stirling between September 2020 and May 2021. This included providing participants with tailored local resources, information and personalised coaching services.

Achievements:

• Over 16,000 Stirling residents were successfully recruited into the residential service.
• Over 11,200 residents participated in personalised telephone coaching.
• 7 schools participated in intensive school programs.
• 3 workplaces participated in a ‘workplace challenge’.

Your Move Bassendean was a partnership between DoT and the Town of Bassendean from February to May 2019.

Objective:

• Shift car driving trips to more sustainable modes of transport, with a strong emphasis on increasing public transport patronage, walking and cycling.

The project encouraged local workplaces and schools to join DoT’s Your Move Workplace and Your Move Schools programs, plan and complete activities, and share stories on the Your Move website. 

To support change, DoT developed a suite of locally relevant resources, such as localised maps, which could be offered to participants. This offered relevant information that enabled activity, conversation and engagement in a more active way within the Town.

Achievements:

• The project engaged 4,066 participants in 3,311 households.
  1. This was a recruitment rate of just under 51% of Bassendean adults in about 48% of dwellings.
  2. Of these, almost 50% committed to making a change to the way they travelled, i.e., they would use the car less.
• 3 of the 5 primary schools in the area joined Your Move Schools and held events and activities.
• 3 workplaces became engaged with the Your Move Workplace program.

Your Move Wanneroo was the second large-scale implementation of a highly-tailored, community-based behaviour change program that focused on providing local information and ongoing support to encourage City of Wanneroo residents to be more physically active, utilise active and public transport, and increase community connectedness.

Building on the success of the Your Move pilot project in the City of Cockburn, the Department of Transport (DoT) and the Department of Sport and Recreation (DSR) once again partnered to commission Your Move Wanneroo to leverage the synergies that exist between their aims to increase physical activity and to increase utilisation of active travel modes.

The objectives of Your Move Wanneroo were to:

• Contribute to a reduction in local congestion 
• improve transport efficiency by enabling households to replace private car trips with active transport;
• Increase public transport patronage levels;
• Increase levels of physical activity in the community; and
• Improve community connectedness

Your Move Wanneroo built upon the lessons learned from Your Move Cockburn and employed a highly innovative and evidence-based behaviour change methodology to deliver Your Move Wanneroo between February 2015 and November 2015. This included providing participants with tailored local resources and information, personalised coaching services, and frequent and personalised feedback and support through a variety of media.

Through the successful delivery of the project:

• 58,720 households were initially contacted
• 10,556 households were successfully recruited
• 10,259 households consented to personalised coaching

Your Move Cockburn was a highly-tailored, community-based behaviour change program that focused on providing local information and ongoing support to encourage City of Cockburn residents to be more physically active, utilise active and public transport, and increase community connectedness. 

The Department of Sport and Recreation and the Department of Transport partnered to commission Your Move Cockburn to capitalise on the synergies that existed between their current respective behaviour change programs, ActiveSmart and TravelSmart. 

The objectives of Your Move Cockburn were to:

• Increase levels of physical activity through participation in local sport and active recreation opportunities, and
• Increase participation in active transport as a contributing factor to the reduction of congestion.

DoT employed a highly innovative and evidence-based behaviour change methodology to deliver Your Move Cockburn between August 2013 and June 2014. This included providing participants with tailored local information and resources, a range of personalised coaching services and, frequent and personalised feedback and support.

This highly innovative and evidence based program differed from past programs by employing broader recruitment methodologies (door-knocking, local events, and inbound text messages and website registration), a more sophisticated three-stage approach to telephone coaching and a focus on capacity building through community development initiatives (Department of Transport & Department of Sport and Recreation, 2013).

All project targets were successfully achieved:

• 30,011 households were initially contacted
• 10,008 households were successfully recruited
• 8,060 households consented to personalised coaching

Check out the inspiring video below from Your Move Cockburn to see what our champions and participants have had to say about Your Move.

The Your Move website is a unique, gamified platform aimed at encouraging walking, wheeling, riding or catching public transport to get around. Schools and organisations who are part of Your Move earn points by writing stories, completing activities and doing surveys.

Redeemable points

By writing stories about what you've been up to in promoting walking, scooting, riding a bike or catching public transport, you can earn points for your school or organisation. You get the same amount of redeemable and accreditation points for each story, activity or survey you complete.

You can use your redeemable points to order a great range of items from our online 'Rewards shop'. You have until the end of the following calendar year to use the points that you've earned from the day that you write a story, complete an activity or complete a survey.

Spending your redeemable points during the year doesn't affect your accreditation level! 

Accreditation points

Your accreditation level is connected to the number of accreditation points you've earned over a calendar year (1 January to 31 December). Earn enough points and you can reach bronze, silver, gold, platinum or even double platinum!

Schools that reach silver accreditation or above can unlock a 'Connecting Schools Grant' to improve their bike parking and infrastructure, bike and safety education and school facilities!

You can earn points by:

Completing activities and tagging them to Stories you publish on the Your Move website.

You can earn bonus points for your story by:

• Clearly listing the steps you took to do the activity so others can replicate it;
• Including photos that show what you did and how you did it;
• Writing a short reflection on the lessons you learnt along the way - what did and didn’t work;
• Including observations of changes in travel habits;
• Including testimonials, personal stories, results or data; or
• Sharing anything you have created, such as action plans, lesson plans, artwork or quiz questions.

Tip: Innovative activities you come up with will also earn bonus points!

Completing an activity and tagging it when posting your story can earn lots of points for your organisation as well.

• Select an activity on your activities list page;
• If you’ve completed the activity, click “write a story about it”; or
• Go to the “Create story” page and tag the activity to the story to earn bonus points for that activity.

Completing a survey will also earn points for your organisation. 

*Please note that DoT reserves the right to modify any and all individual or organisation point balances, including accreditation levels, associated with the Your Move program.

Points can be redeemed on any of the rewards available in our Reward shop, accessed from your Dashboard via the Redeem Points button at the top right.

Generally speaking, 1 point = $1 of value.

Only Champions are able to redeem points in the shop.

We have endeavoured to provide rewards that will motivate people in your school or organisation to choose more active modes of travel.

Every Reward point earned expires at the end of the following calendar year, i.e. if you earned 100 points during 2024, but did not spend that year, those points will expire on December 31 2025.

In this example, your accumulated reward points for 2024 will expire on 1 January 2025.

Accreditation points reset every year back to zero on 1 January - ready for a new year of goal-setting and achievements.

Sharing stories is central to being an active member of the Your Move community. It also gets you points to spend on great items for your school or organisation.

The following video describes each step to posting your story.

Schools and organisations that sign up to Your Move complete activities designed to increase active travel use (then they write a story about how, why and where they did it).

Your Move has developed a comprehensive list of activities, ranging in difficulty and overall effect that you can add to your 'Activities' page (which is like a 'to do' list).

To select activities, log in and click the ‘Activities’ page link at the top of your dashboard. You'll see a few already listed, based on what you said you were interested in during your original registration.

As you scroll down, you’ll see a search field that you can use to find activities that you can complete to earn points. Type something you’re interested in and select from the dropdown list of suggestions. All these activities that we've added into the system have points assigned to them ranging from 10 to 90.

Hands Up surveys (HUSs) are school-specific and are a great way to get reliable information about how people get to and from your school.

To create a new HUS, simply:

1. Log in to your account and go to your Dashboard.
2. Click the 'Create new survey' button on the right hand side of your Dashboard, or click the 'View reports' link in the ‘how you are tracking’ section, then click 'Create new survey'.

You will get 20 points for standard HUSs. You will get 50 points for submitting a Start of Year or End of Year HUS.

Your accreditation level is connected to the amount of points you have earned over a calendar year (1 January to 31 December). The points you earn towards accreditation levels are re-set to zero on 1 January in the following year. This is to ensure that you can achieve renewed active travel goals and reach new and improved accreditation levels every year. You only need 100 points to get to bronze!

Your profile page displays the highest accreditation your school or organisation has ever achieved and the year that this was achieved. This is displayed alongside the highest accreditation level you've achieved for the current year.

Accreditation levels are automatically updated during the calendar year as your school or organisation gains points. So as soon as you bump over 100 points, you'll suddenly earn Bronze! 

We want to give you points for the activities you complete! To make sure you get those points, you need to link an activity to the story you are writing.

1. Log in to your school or organisation’s account. You will be automatically directed to your Dashboard.
2. Click on the Activity Planner, located in the left hand side menu.
3. You’ll see your list of Categories on the left and on the right you can add Activities that you plan to do each term. This is basically a To-Do list to plan activities for each term/quarter.
4. Browse through the list of categories on the left-hand side to choose an activity you want to complete and/or write a story about.
5. To read more information about an activity click the blue “I” icon.
6. Select your activity and then drag and drop it to the term/quarter you want to complete it in (or you can press the blue plus button)
7. You will see the activity is now on your to-do list for that Term, and you are now ready to write your story. 
8. Simply click ‘Write a story on this activity” and you will be taken to the ‘Create story’ page
9. Or, you can Navigate to the ‘Create Story’ page, and write your story (then select your activity or activities to add to that story... easy huh?

Do you have a DREAM project that will encourage walking, riding, scooting and skating for local trips? If your dream requires financial resources, there is information available on the Your Move resources page about several active travel grant and funding opportunities. 

DoT’s annual Connecting Schools Grants can also be accessed exclusively by eligible Your Move schools.