Your Move is a community and organisation-based behaviour change program run by the Department of Transport that supports its members to reduce their car use and take up more walking, bike riding, and public transport trips to get around. This website supports the program by providing you with relevant information, support, and a platform to plan activities and earn points to spend in our Rewards Shop.

The below Frequently Asked Questions (FAQ) cover the essential elements of the program and website. If you can't find the answer you're looking for, please contact the Your Move team.

I've registered my organisation. What do I do next?

Hi, Welcome to Your Move.

Here's some things you should do next:

  • Invite others as contributors or co-champions to help manage your planned activities together.
  • Add some achievable activities to your 'Activities page' that you might like to complete (write your first story is a good one to start with).
  • Earn points by writing your first story and outlining your goals for the year or tell us about something you’ve already done (remember to tick it off as an 'Activity completed').
  • Start a survey to get an idea of how people travel to school or work. This helps identify goals and activities that will help you achieve them.
  • Check out our 'Whats on' page to see whats events are coming up.

Also, have a good read of the amazing other stories that other Your Move champions have written and get inspired!

 

How do I share our public profile page with others?

To share your public profile page with parents, teachers colleagues or stakeholders:

  • Go to the top of your 'Dashboard' and click on the link circled below
  • Then simply share the URL at the top of your web browser.

What's my dashboard for and how do I use it?

Your Dashboard is your personal hub, displaying all the critical information you need to see how your school or workplace is tracking – at a glance.

Under the heading “How your organisation is tracking”, you will see a number of graphs and symbols.

Your dashboard is where you go to see the latest stories, share what you've been doing lately, and celebrate your successes. You can also check your organisations latest results, scroll down to see the latest leaderboard and top stories, see how your tracking against other organisations, download reports, invite others to collaborate or start a Hands up Survey (schools) or a Travel Survey (workplaces).

  • On the far left a bar chart provides some stats about the amount of points you have earned recently: your best month, last month, and the current month
  • Next is your current accreditation. Please scroll down this FAQ page for an description of 'How Your Move accreditation works'
  • The third icon from the left allows you to view reports of recent or current travel surveys
  • On the far right is your current redeemable points balance (the amount you have to spend) and a button to visit the Redeem Points page

Annual leaderboard points
Each year schools and workplaces compete on the leaderboard as they earn their accreditation for Bronze and above. Your aim is to complete as many activities as possible, write a story about how you did it and tick it off as "The first story about an activity we’ve just completed"

How do I earn points?

You can earn points by:

Doing activities and linking them to  Stories you publish on the Your Move website.

You can earn bonus points for your story by:

  • Clearly listing the steps you took to do the activity so others can replicate it
  • Including photos that show what you did and how you did it
  • Write a short reflection on the lessons you learnt along the way - what did and didn’t work
  • Include observations of changes in travel habits
  • Testimonials, personal stories, results or data
  • Share anything you have created, such as action plans, lesson plans, artwork or quiz questions 
  • Innovative activities you've come up with will earn bonus points!

Completing an activity and ticking it off when posting your story can earn lots of points for your organisation as well.

  • Champions need to first select an activity on their activities page
  • Then complete an activity, write a story about it
  • Then tick it off when posting the story to earn points for that activity.

See FAQ's below for a further description of 'What activities are', and how to choose ones that are best for your organisation.

Completing a survey will also earn points for your organisation.

 

*Please note that Department of Transport reserves the right to modify any and all individual or organisation point balances, including accreditation levels, associated with the Your Move program.

 

How do I post a story?

Sharing stories is central to being an active member of the Your Move community. It also gets you points to spend on great items for your workplace or school.

The following video describes each step to posting your story.

What are activities and how do I select them?

Organisations that sign up to Your Move run activities designed to increase active travel use (then they write a story about how, why and where they did it).

Your Move has developed a comprehensive list of activities, ranging in difficulty and overall effect that you can add to your 'Activities' page (which is sort of like a 'To do' list).

To select activities, first log in and click the ‘Activities’ page link at the top of your dashboard. You'll see a few already listed, based on what you said you were interested in during your original registration.

As you scroll down, you’ll see a search field that you can use to find activities that you can complete to earn points. Type something your interested in and select from the dropdown list of suggestions. All these activities that we've added into the system have points assigned to them ranging from 10, to 90!.

 

If you cant find what you're looking for, under that are two links named “Add your own activity” and “Add one from our list of suggestions”

If you select “Add one from our list of suggestions”, you can choose from the activity categories described in the FAQ 'What do the activities categories mean?' below.

If you select “Add your own activity” you may write a title and description for a unique action that you wish to undertake with your organisation.

*Please note that activities you create won't allocate any points when you complete them, so it pays to have a good look though our suggestions first.

What do the activities categories mean?

Participants in the Your Move program run activities designed to increase active travel use. Your Move has developed a comprehensive list of common and effective activities, ranging in difficulty and overall effect.

Activities are organised in the following 10 categories, with some more relevant to workplaces, and some more relevant to schools:

Get started
Great if you are starting out, or picking up from work previously done through TravelSmart

Be strategic
These activities will help you to begin to form a team and organise some of your high-level objectives

Plan for success
Hit the ground running and plan an event! This category also include how to plan for more complex actions such as a cross-walk attendant or a bike buddy scheme

Educate and promote
For schools, this means our quality WA curriculum linked classroom activities. Read here for an overview.
For workplaces, you might like to consider a lunch and learn event, or an adult bike skills course.

Increase skills through training
Actions that will help you define the skills and training that will facilitate greater update of riding and public transport use.

Grow an active community
These actions will help you to create an ongoing buzz and competitive spirit around increasing use of active transport that transcends the borders of your own school or workplace. You might like to activate your organisation around a national day such as Ride2Work Day or Walk Safely to School Day, or set up an ongoing staff competition.

Improve our facilities
It is important to recognise that people need build infrastructure to facilitate frequent walking and riding habits. These actions explain how to install bike parking, end-of-tip facilities, pool bikes, and others. There are also opportunities to apply for grant funding to help make these actions a reality.

Influence habits through rewards
Who doesn’t like a little incentivising to try something out for the first time? These actions will help you define how you can set up rewards schemes in your organisation, while supporting people to use their cars less.

Review parking and fleet vehicles
How can your business tackle the tricky issue of parking? Others have, and you can too if you consider some of these measures, such as “cash out for parking options” and “reduce parking spaces”

Continue our school’s journey
For schools who took part in the TravelSmart to School program, and have re-joined on the Your Move website

How do I redeem points?

Points can be redeemed on any of the rewards available in our shop, accessed from your Dashboard via the Redeem Points button at the top right.

 

Generally speaking, 1 point = $1

Only Champions are able to redeem points in the shop.

We have endeavoured to provide rewards that will motivate people in your school or workplace to be more active, and support active transport use.

What can I redeem my points for?

You can use your points to help fund any special projects you may have that have a focus on walking, riding, scooting, carpooling or taking public transport. Think about the needs of your organisation: do you want to spend your points on smaller items in the short term to enable active transport, or do you want to save up your points to redeem on a bigger reward?

Do points expire?

Yes; at the end of each calendar year. Therefore your accumulated points reset on January 1st - ready for a new year of challenge and achievement.

Whatever your earned the year just gone is what you have to spend in the year coming up, i.e. If you earned  (and did not immediately spend) 100 points during 2017, those points will expire on December 31 2018.

See this blog post for more information relating to points in 2018.

How many points do I get for a story?

Published stories automatically receive 4 points, with 3 points awarded for each of up to five photos. The content of stories is awarded bonus points by the Your Move team.

Maximise your bonus points by including:

  • Clear steps to do the activity so others can replicate it
  • Photos that show what you did – this can be of planning sessions, competition entries and all the action on the day
  • Reflections on the lessons you learnt along the way - what did and didn’t work
  • Observations of changes of travel culture e. stories or results and data
  • Share anything you have created, such as action plans, lesson plans, art work or quiz questions
  • Innovative activities will earn bonus points
  • Associating a story with an activity. Note: Champions need to first select, then complete an activity and add it to the story before publishing in order to earn points for the activity. See “How do I link an activity to a story” in this FAQ for instructions on how to do this.

How do I let you know we have completed an activity?

The way that you complete and tick off an activity is by linking it to a story.

You do not do this from the activity page, but rather through the Tell Your Story page . The following video describes each step to posting your story – the part about linking your completed activity is from 01:49

How do I link an activity to a story?

We want to give you points for the activities you complete! To make sure you get those points, you must ensure you have linked an activity to the story you are writing. Here’s how to do that:

  1. Log in to your organisation’s account, or sign up and create one for your workplace or school. You will be automatically directed to your Dashboard.
Select Login at the upper right of the screen

2. At the top of the page, right in the middle, you’ll see the Activities Click on that.

At the top of the page, right in the middle, you’ll see the Activities tab. Click on that

3. You’ll see your list of Activities, which is basically a To-Do list to plan for the months ahead.

3.	You’ll see your list of Activities, which is basically a To-Do list to plan for the months ahead.

4. See if the activity you want to write a story about is there. If it is, great. If not, you can add an activity by navigating to the bottom of the page and selecting either

 Add your own activity

Add your own activity

or

Add one from our list of suggestions

Add one from our list of suggestions

5. Select your choice of activity and then click Add this activity

6. You will see the activity is now on your to-do list, and you are now ready to write your story.

7. Navigate to the Stories tab, at the top of the page and click on it.

7.	Navigate to the Stories tab, at the top of the page and click on it.

8. To write a new story, click on Write story (on the right, bright yellow button).

8.	To write a new story, click on Write story (on the right, bright yellow button).

9. To make sure you don’t forget, before you write your story, navigate to the bottom of the page and find the question Is this the first story about an activity you’ve just completed?

navigate to the bottom of the page and find the question Is this the first story about an activity you’ve just completed?

10. Select Yes.

11. Underneath, select which activity this story is related to from the drop-down list. The options should match those you saw earlier in your Activities

12. You have now linked the activity to the story you are about to write!

13. Follow the instructions to write your story as per the instructions

And you’re good to go!

School please note: while you can do activities as often as you like, you’ll only earn points for each activity completed once per term (though you’ll always get points for posting stories!).

How does accreditation work?

Your accreditation level is connected to the amount of points you have earned over a calendar year (1 January to 31 December). The points you earn towards accreditation levels are reduced to zero on 1 January in the following year. This is to ensure that you can achieve each level every year. You only need 100 points to get to Bronze!

On the former TravelSmart to School website, accreditation was based on lifetime points, so this is the biggest change we've made. Don't worry, spending your points during the year doesn't mean you'll go down an accreditation level.

Your profile page displays the highest accreditation your school or workplace ever achieved and the year that this was achieved. This is displayed alongside the highest accreditation level you've achieved for the current year.

Accreditation levels are automatically updated during the calendar year as your organisation gains points. So as soon as you bump over 100 points, you'll suddenly earn Bronze! 

The levels you need to reach are as follows:

Points Required Accreditation level
2000+ Double Platinum
1000-1499 Platinum
600-999 Gold
300-599 Silver
100-299 Bronze
0-99 None

 

How do I create and run a survey?

Travel Surveys are a great way to get reliable information about how people get to and from your school or workplace

The Your Move website has created online surveys appropriate for both:

  • schools - Hand Up travel survey
  • workplace - Travel Survey

Depending on the organisation type, you will have access to one or the other.

To create a new survey, simply

  1. log in to your account and go to your Dashboard
  2. click the 'Create new survey' button on the right hand side of your Dashboard, or
  3. click the 'View reports' link in the “how you are tracking” section, then click 'Create new survey'

Alternatively, scroll further down the page, and to the right you will see a link titled “Do a survey to see how people get there” i.e.

Please note that only champions will be able to access these links form their dashboard.

Tips for good surveys:

  • Give each survey a unique name so you remember when and why, i.e. First Survey, or Annual August Survey
  • Workplace travel surveys are open for one month from creation date, but should ask about one week – state this week in the title to remind staff
  • For more tips on Hands Up surveys, read our resource here

Once you have created your survey, you can view the results by heading to your Results page and clicking on the name of the survey.

What the user levels Champions, Contributors and Participants?

Creating a team to implement Your Move shares the work load and makes it more fun. Team members can be assigned different levels to reflect their involvement and need for access to elements of the site:

Champion The default user type when you register an organisation. Champion users have full editing and posting rights for your organisation, and can redeem points, create surveys and view reports. It pays to have a few people at this level.

Contributor This user level is ideal for student leadership teams. Contributors can post stories to ‘edit mode’ for Champions to review and approve, and can comment on other stories. They cannot redeem points, invite other users or edit information about the organisation.

Participant This is the most restricted user level as they are only able to view and comment your organisation’s stories.

Contact us if you would like anyone upgraded (or downgraded) to a different level of user account.

How do we access grants?

Your Move provides information here on a range of grants and funding available for active travel projects in your school or workplace.

Where can I see how many points I have?

Dashboard
The balance is displayed in the right of your Dashboard. 

Annual leaderboard points
Each year schools compete on the leaderboard as they earn their accreditation for Bronze and above.

What are the program requirements?

The one request Your Move makes of participants is at the beginning and end of each year:

You can start a Hands Up Survey or Travel Survey from your Activities page, or from the 'Create new survey' button on your Dashboard, 

Get in touch

Please drop us a line if you have a question which isn’t covered here.

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